Sep. 1st, 2011

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The first rule about being a mystery shopper is... you do not talk about being a mystery shopper.  But if I had signed up to to be one recently, what would I have learned?


1) Payments are made to (partly) reimburse expenses, along with a payment for reports submitted.  Nobody's going to earn a living doing this - but they can enjoy subsidised restaurant meals, get (multiple) free eye tests, learn about dishwashers, mobility scooters, which books Waterstone's might be recommending about a particular subject. 

2) All restaurants insist on a 'checkback' so that the diners, when asked "Is everything all right?" during the meal, can either explain that their food is cold or order more drinks.  It's like the cue dot in the corner of the TV screen or the reel change mark on a film  - once you're aware of it you notice it all the time.

3) Some assignments require a photo to be taken of the location after the visit.

4) It is inadvisable to try and take a photo at 8.20 pm from behind shrubbery of a pizzeria with large windows and views out towards said shrubbery.

5) "Sell more pizza, have more fun!" is a corporate mission statement.

6) You couldn't pay me to visit a clothes shop.

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